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Shipping Policy

Black Oaks Gourmet Foods Shipping Policy

Effective Date: June, 2025

At Black Oaks Gourmet Foods, we are committed to delivering premium, handcrafted gourmet products right to your door with care and efficiency. Please read our shipping policy carefully to understand how we process and ship your orders.

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1. Order Processing Time

  • Orders are typically processed within 1-3 business days (Monday through Friday, excluding holidays).

  • During peak seasons, holidays, or promotional events, processing times may be extended. We appreciate your patience.

  • You will receive a confirmation email with tracking information once your order has shipped.

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2. Shipping Rates & Delivery Estimates

  • Shipping charges for your order will be calculated and displayed at checkout.

  • We offer standard and expedited shipping options via trusted carriers such as UPS, FedEx, and USPS.

  • Estimated delivery time depends on the shipping method selected and your location:

    • Standard Shipping: 3–7 business days

    • Expedited Shipping: 1–3 business days

Please note: Delivery times are estimates and may vary due to carrier delays, weather, or other unforeseen factors.

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3. Shipping Regions

We currently ship to addresses within the continental United States. We do not ship to P.O. Boxes, APO/FPO addresses, or international destinations at this time.

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4. Order Issues & Delays

  • If your order arrives damaged, is delayed beyond the expected delivery window, or appears lost in transit, please contact our customer support at [Insert Email/Phone] within 48 hours of delivery.

  • For any shipping-related concerns, we are here to help resolve the issue promptly.

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5. Address Accuracy

Please ensure that all shipping information is complete and accurate before submitting your order. Black Oaks Gourmet Foods is not responsible for delays or misdeliveries due to incorrect addresses.

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6. Contact Us

For any questions regarding shipping or your order, please contact us at:

Black Oaks Gourmet Foods
Email: blackoaksfood@gmail.com
Hours: Monday – Friday, 9 AM – 5 PM EST

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