Terms & Conditions
Effective Date: June, 2025
Welcome to Black Oaks Gourmet Foods! These Terms and Conditions ("Terms") govern your access to and use of our website, products, and services. By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use our site.
1. General Information
Black Oaks Gourmet Foods (“we,” “our,” or “us”) provides premium gourmet food products through our website blackoaksfood.com. These Terms apply to all site visitors, customers, and others who access or use the site.
2. Eligibility
By using our website, you affirm that you are at least 18 years old or using the site under the supervision of a parent or legal guardian. You agree to use the site for lawful purposes only.
3. Product Information and Availability
We make every effort to display accurate product descriptions, pricing, and availability. However, we reserve the right to:
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Modify or discontinue any product at any time without notice
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Correct errors or omissions in product details or pricing
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Limit the quantity of items purchased per order or household
All descriptions are provided in good faith and are subject to change.
4. Orders and Payment
By placing an order, you agree that:
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All information you provide is accurate and complete
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You are authorized to use the payment method provided
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All payments are due at the time of purchase
We reserve the right to refuse or cancel any order for any reason, including suspected fraud or pricing errors.
5. Shipping and Delivery
Please refer to our Shipping Policy for full details. We ship within the continental U.S. only. Delivery timelines are estimates and not guaranteed. Black Oaks Gourmet Foods is not responsible for shipping delays once an order has been handed over to the carrier.
6. Refunds and Replacements
Due to the perishable nature of our products, all sales are final. We do not offer refunds or accept returns. For damaged or incorrect items, please see our Refund Policy for how to request a replacement or store credit.
7. Intellectual Property
All content on this site—including text, images, logos, recipes, and branding—is the property of Black Oaks Gourmet Foods and protected by copyright and trademark laws. You may not copy, reproduce, or use our content without express written permission.
8. User Conduct
You agree not to:
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Use the site for any unlawful or fraudulent activity
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Interfere with the site’s functionality or security
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Harvest or collect data from other users
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Attempt to gain unauthorized access to our systems
We reserve the right to terminate your access for violations of these Terms.
9. Limitation of Liability
To the fullest extent permitted by law, Black Oaks Gourmet Foods shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the website or purchase of our products.
10. Governing Law
These Terms are governed by the laws of the State of Tennessee, without regard to its conflict of laws principles. Any disputes shall be resolved in the courts located in Weakley, TN.
11. Changes to These Terms
We may update these Terms from time to time. Updates will be posted on this page, and the "Effective Date" will be revised. Continued use of the site constitutes acceptance of the updated Terms.
12. Contact Us
For any questions regarding these Terms, please contact us at:
Black Oaks Gourmet Foods
Email: blackoaksfood@gmail.com
Hours: Monday–Friday, 9 AM – 5 PM CST