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Privacy Policy

Effective Date: June, 2025

At Black Oaks Gourmet Foods, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or make a purchase from us.

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1. Information We Collect

When you visit or shop on our website, we may collect the following types of information:

Personal Information (that you provide directly):

  • Name

  • Email address

  • Shipping and billing address

  • Phone number

  • Payment information (processed securely via our payment provider)

Automatically Collected Information:

  • IP address

  • Browser type and device information

  • Pages visited and time spent on our site

  • Referral source (e.g., if you came from a search engine or ad)

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2. How We Use Your Information

We use your information to:

  • Fulfill and manage your orders

  • Communicate with you (order updates, customer service)

  • Send promotional offers and newsletters (only with your consent)

  • Improve our website and customer experience

  • Comply with legal obligations

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3. Sharing Your Information

We do not sell your personal information.

We may share your information with:

  • Payment processors (e.g., Stripe, PayPal)

  • Shipping partners (e.g., USPS, UPS)

  • Email service providers (for order updates or newsletters)

  • Legal authorities if required by law or to protect our rights

All third-party partners are required to handle your data securely and responsibly.

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4. Your Rights and Choices

Depending on your location, you may have rights to:

  • Access the personal data we hold about you

  • Request corrections or deletion of your information

  • Opt out of marketing communications at any time

  • Request that we restrict or stop processing your data (where applicable)

You can unsubscribe from our marketing emails by clicking the “unsubscribe” link at the bottom of any promotional email or by contacting us directly.

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5. Data Security

We take appropriate technical and organizational measures to protect your personal information. While no system is 100% secure, we use reputable platforms and encryption practices to help safeguard your data.

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6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, understand how our website is used, and offer personalized content.

You can manage your cookie preferences through your browser settings.

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7. Children's Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal data from children.

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8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new effective date.

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9. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us:

📧 Email: blackoaksfood@gmail.com
 

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